Ep 2 - The Case of the Silent Performer
Empowering the Silent Performer: Encouraging Team Contributions
In this episode, we dive into the challenge of encouraging quiet, high-performing team members to share their thoughts. We focus on Noor, a reserved but talented software developer in Kuala Lumpur, who tends not to speak up in meetings. We discuss how important it is for leaders to recognize and adapt to cultural and personality differences that impact team dynamics.
We talk about strategies to help quieter team members share their insights, like using different ways to communicate and creating a safe space for expression. We underline the importance of viewing ideas as separate from the person sharing them. This reduces the pressure to speak up and focuses on what the contribution brings to the team.
We also highlight the value of introverted leadership and offer practical steps for leaders to help every team member offer their best, improving team learning and productivity.
00:00 Introduction: Rethinking the Goal of Speaking Up
00:21 Welcome to the Episode: The Silent Performer Dilemma
00:28 Exploring Cultural Nuances and Encouraging Open Sharing
01:51 Alternative Ways to Share Ideas Beyond Speaking Up
03:24 The Importance of Introverted Leadership and Empowerment
04:36 Innovative Perspectives on Ideas and Speaking Up
06:41 Practical Steps for Leaders to Encourage Sharing
10:54 Understanding Personality, Culture, and Effective Communication
12:20 Closing Thoughts: Actionable Steps for Leaders
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Before you go:
- Case examples for LEAD NEXT Podcast - Submit your case example! In each podcast episode we discuss one leadership situation. I'd love to hear from you if you have any challenging situations that you would like me to address in an episode. Submit your suggestions through this form!
Mentioned in this episode:
I created a free cheat sheet packed with scripts, words and sentences to use in the most tricky feedback situations, like giving feedback to a new hire or to someone who thinks they are the best performer ever, but actually have some serious things to work on. Make sure you grab this right away through this link, so you can keep it at hand whenever you face any of these situations.
